Michelle is ALWAYS my go to stylist! I have put off getting my haircut before on times I've walked in and she was not working because she always does an amazing job on my hair. I've seen people wait over an hour to get their hair done by her even with the other stylist having empty chairs...hopefully management realizes how much of an asset she is.

I came in and was matched with Tommy. While asking me what I wanted I expressed I only wanted the tiniest amount if any off the top. He showed a large chunk of hair in his fingers, and after several back and forth exchanges it seemed like we were on the same page. He even said, "oh.. long, oh.... long.... Oh long." He took my glasses off and with the first cut across my forehead he removed over an inch of hair. I've been working on my curls for months and with a few quick snips it was all set back. I'm pretty upset about it. If he has other complaints about low satisfaction, failure to understand or follow direction, perhaps his employment should be reconsidered. I won't make the mistake of running into a Sport Clips to clean up my sides instead of waiting on my appointment with my stylist again. Also, I got an email to submit a survey, and the survey page failed to recognize your store code.