I came in and was matched with Tommy. While asking me what I wanted I expressed I only wanted the tiniest amount if any off the top. He showed a large chunk of hair in his fingers, and after several back and forth exchanges it seemed like we were on the same page. He even said, "oh.. long, oh.... long.... Oh long."
He took my glasses off and with the first cut across my forehead he removed over an inch of hair.
I've been working on my curls for months and with a few quick snips it was all set back.
I'm pretty upset about it.
If he has other complaints about low satisfaction, failure to understand or follow direction, perhaps his employment should be reconsidered.
I won't make the mistake of running into a Sport Clips to clean up my sides instead of waiting on my appointment with my stylist again.
Also, I got an email to submit a survey, and the survey page failed to recognize your store code.